A ● Medea

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A ● MedeaBeta

Updated at September, 1st, 2024

Privacy Policy

When we say ‘we’, ‘us’ or ‘Amedea’ it’s because that’s who we are and we own and run the Sites and/or Products.

If you are in a country whose privacy laws use the concept of data controller and processor, for example in the European Economic Area (“EEA”), United Kingdom (“UK”), or Mexico, then:
– we are the ‘data controller’ of personal information related to your account, and to the delivery of our services and subscriptions to you;
– please be aware that PayPal acts as an independent data controller in the context of processing your personal information where we use PayPal Braintree to facilitate and process transactions from our Sites and/or Products.

PayPal’s privacy statement is available at: https://www.braintreepayments.com/au/legal/braintree-privacy-policy

If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites and/or Products. The rules vary by product and each product makes them separately available and seeks consent to them separately from this policy.

The type of personal information we collect

We collect certain personal information about visitors and users of our Sites and/or Products.

The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Sites and/or Products (such as item descriptions and other information you choose to make available on your profile) and, your actions on our Sites and/or Products (including any selections or inputs into items, or text or image prompts) and web and email analytics data. We will also collect personal information from job applications (such as your CV, the application form itself, cover letter and interview notes) and from correspondence between you and us when you contact us.

We also collect information about your device and your interactions with our Sites using cookies, web beacons and similar technologies. For more information on the types of information we collect automatically, please read the section on cookies below and our Cookie Policy.

How we collect personal information

We collect personal information:

– directly when you provide it to us. For example, when you complete forms such as free trials, membership, email list, subscription or competition registrations, when you submit feedback or send us any other type of communication, or when you make transactions such as buying or providing services on our Sites or Products;

– automatically as you navigate through the Sites and/or Products.

How we use personal information

We will use your personal information:

– to perform our contractual obligations towards you as you browse and use the Sites and/or Products in particular, by facilitating and processing transactions that take place on the Sites and/or Products, such as when you purchase an item from our marketplace or subscription service;

– when it is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:

— operating the Sites and/or Products;
— providing the services described on the Sites and/or Products;
— verifying your identity when you sign in to any of our Sites and/or Products;
— responding to support tickets, and helping facilitate the resolution of any disputes;
— updating you with operational news and information about our Sites and/or Products e.g. to notify you about changes to our Sites and/or Products, outages;
— monitoring activity on the Sites and/or Products, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites and/or Products;
— processing your job application.

– subject to your consent (where required), and unless you have opted out of receiving marketing communications, providing you with marketing information about products and services which we feel may interest you. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by otherwise contacting us as set out at the end of this policy;

– subject to your consent (where required), customising our services and websites, like advertising that appears on the Sites in order to provide a more personalised experience;

– for purposes which are required by law, or, where we have a legitimate interest, to respond to and/or defend ourselves against complaints, disputes or legal claims;

– for the purpose of responding to requests by government, a court of law, or law enforcement authorities; or

– where we require your personal information to comply with legal or contractual obligations.

Information about children

Our Sites and/or Products are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Sites and/or Products or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites and/or Products for you!). If you are aged between 16 to 18 years, you can browse the Sites and/or Products but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites and/or Products.

How long we keep your personal information and how you can manage or delete your personal information

We retain your personal information for as long as is necessary for the purposes outlined in this policy. To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and other applicable legal requirements.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we take steps to notify you about such changes, where required by applicable law. A copy of the latest version of this policy will be available on this page or other websites.

Complaints

If you contact us with a complaint about our handling of your information, we will acknowledge receipt of the complaint, attend to all complaints promptly and seek to resolve any complaint as soon as reasonably practicable.